Privacy Policy

Last updated: January 16, 2026

Who we are. DoGood Law Corporation and its affiliates (“we,” “us,” or “our”) are committed to protecting the accuracy, security, and privacy of personal information in accordance with applicable law and the Law Society of British Columbia’s cloud computing due‑diligence guidelines. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information of clients, service providers, website visitors, and other individuals (“you”).

1) Consent

By providing personal information to us or our service providers, you consent to our collection, use, and disclosure as described in this Privacy Policy and as permitted or required by law. Subject to legal and contractual restrictions, you may withdraw consent for non‑essential uses at any time by contacting us (see Contact Us below).

2) SMS Privacy Statement (A2P/10DLC – Conversational, Non‑Marketing)

If you choose to communicate with us by text message (SMS) using a number we provide:

• No sale or sharing for marketing/advertising. We do not sell, trade, or share SMS‑related personal information (including mobile numbers, message content, and opt‑in/consent data) with third parties for marketing, advertising, analytics, or profiling.
• Limited disclosure for transmission. SMS data may be disclosed only to telecommunications carriers and messaging providers as strictly necessary to transmit messages, or as required by law (e.g., valid legal process).
• Precedence over general terms. To the extent of any inconsistency, this SMS Privacy Statement overrides broader disclosure provisions elsewhere in this Privacy Policy for SMS data.
• Program nature. Our SMS use is limited to one‑to‑one, conversational communications related to legal services (e.g., scheduling, case updates). We do not use SMS for bulk, automated, or promotional messaging.

(For SMS opt‑out/help, see our website Terms of Use – “SMS Messaging Terms.”)

3) What Personal Information We Collect

Depending on your relationship with us, we may collect: contact details; billing and account details; information about legal issues; and information incidental to providing legal advice/services (which may include information about witnesses, family members, beneficiaries, directors, officers, employees, adverse parties, experts, and other professional advisors). For applicants, we may collect employment‑related information from you, references, and public sources, as reasonably required to establish, manage, or terminate an employment/contractual relationship.

4) Why We Collect and Use Personal Information

We collect, use, and disclose personal information to:

• establish and manage client relationships; provide legal advice and services; fulfill legal/professional duties; and avoid conflicts of interest;
• share information with third parties only as necessary to provide legal services (e.g., opposing parties and counsel, witnesses, decision‑makers, experts);
• evaluate and manage commercial relationships with clients/suppliers (including credit evaluation, invoicing, and payment processing);
• establish, manage, or terminate employment/contractual relationships;
• understand and respond to client and supplier needs, including communications and service improvement;
• develop and manage knowledge systems and our operations;
• detect and protect against error, fraud, or illegal activity;
• complete business transactions (e.g., merger, financing), subject to confidentiality; and
• comply with legal/regulatory requirements, or for other purposes with your consent.

Non‑marketing stance. We do not use your personal information to market third‑party products/services, and we do not disclose personal information to third parties for their marketing or advertising purposes. (See also Section 2 for SMS.)

5) To Whom We Disclose Personal Information

We disclose personal information only as necessary for the purposes above, including to:

• Service providers (e.g., secure data hosting, document management, IT support) under written confidentiality and processing agreements;
• Credit and collections professionals, where required;
• Financial institutions (confidentially, for payment processing, security interests, or financing);
• Authorized agents acting for you;
• Regulatory bodies (e.g., law societies), insurers, and other authorities to meet professional and legal obligations;
• Personnel, consultants, benefits providers, or government authorities as reasonably necessary for employment/contractual relationships; and
• Other parties where you consent or where required/permitted by law.

SMS carve‑out. Notwithstanding anything above, mobile numbers, SMS message content, and SMS opt‑in/consent data are not sold or shared with third parties for marketing/advertising and are not disclosed to third parties except to telecommunications carriers/service providers solely to transmit messages, or as required by law.

6) Where We Store and Process Personal Information

We do our best to store, transmit, and process your Personal Information solely in Canada using Canadian servers and equipment. Despite our best efforts, personal information may be stored and processed in Canada, the United States, the United Kingdom, the European Economic Area, and other jurisdictions where our service providers are located. Information in those jurisdictions may be accessible to courts, law enforcement, and national security authorities under applicable laws.

7) Safeguards

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information (including encryption, access controls, and contractual obligations with processors) to protect against loss, theft, unauthorized access, disclosure, or misuse.

8) Website Privacy (Cookies, Beacons, Analytics)

We may use cookies and similar technologies to understand site usage and improve functionality. Where we use analytics or hosting vendors, they act as processors under contract and may only process data on our instructions for the purposes described here.
We do not sell or share mobile phone numbers or SMS consent/opt‑in data with analytics or advertising partners. If you disable cookies, some website features may not function.

9) Email Communications

We may send informational or educational communications (e.g., newsletters or event notices). You can unsubscribe at any time using the link provided in those emails. We do not send SMS marketing.

10) Access, Correction, and Rights

On written request and subject to legal exceptions, we will inform you of the existence, use, and disclosure of your personal information and provide access. You may request corrections if information is inaccurate or incomplete.

11) Retention

We retain personal information only as long as necessary to fulfill the purposes identified above and to comply with legal and professional obligations (including law society rules on records retention).

12) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version with an updated “Last updated” date.

13) Contact Us (Privacy Officer)

Sheldon Falk (Privacy Officer)
Email: sheldon@dogoodlaw.ca
Phone: 778-846-5046
Address: 608A – 1160 Burrard Street, Vancouver, BC V6Z 2E8

Jurisdiction. This Privacy Policy is governed by the laws of British Columbia and the federal laws of Canada applicable therein.